As the Chargify product continues to evolve, additional data has also been added to our API Endpoints to ensure all data is accessible when and how you need. Several recent updates to our API include:

Components API

• product_family_name field added
• conditional pagination added
• query enhancements

Products API

• Products#index pagination added
• price_point_name field added
• query enhancements

Coupons API

• product_family_name field added
• query enhancements

Events API

• customer_id field added
• filtration by multiple types added
• query by datetime parameters

Offers API

• per_page settings enabled
• product_family_name, price_point_name, coupon_id, coupon_name fields added

For more information on our API, please see our documentation here >

It is now possible to filter based on invoice status within the Accounts Receivable Dashboard. This filter is especially useful when working with invoices that are past due or in a 'Collections' status. All filters have also been moved to the top of the dashboard and now filter the results across the entire dashboard.

Refunds and service credits are also now included in the Accounts Receivable Export, fully rounding out the content to include a wholistic view of open A/R.

For more information on the A/R Dashboard and Export, please see our documentation here >

Closely tracking and understanding your accounts receivables is top of mind for many B2B SaaS companies. To ensure you have the top A/R indicators at a glance, we have rolled out a new A/R Dashboard! This dashboard includes information on:

• Outstanding Invoices
• Average Days Outstanding
• Number of Outstanding Invoices
• A graphical representation of you aging by number of invoices and balances
• A sortable outstanding invoice list that can be viewed by Invoice Due Date, Product, and Dunning Status

If you are interested in leveraging the A/R Dashboard, please contact your Customer Success Manager or Chargify Support.

For more information on the Chargify A/R Dashboard, see our documentation >

It is now possible to configure your dunning communications based on the products you are selling - allowing you even more control and flexibility when communicating with your customers.

Product Level Dunning allows you to specify different dunning content and schedules depending on the product being sold. This enhancement also works well with the existing customer type dunning and dunning exemption functionality. With this you can now take into consideration different product specific risk profiles or engagement requirements - giving you the most flexible dunning yet. 

If you are interested in leveraging product level dunning, please reach out to your Customer Success Manager or Chargify Support.

For more information on product level dunning, see our documentation >

Chargify is partnering up with one of the biggest payment industry leaders to help you scale your payment solutions. The initial release will offer Credit Card processing, ACH (US merchants) , and EFT (Canadia merchants). 

Click here to see how you can leverage Forte for your payment collections.

To have your existing Forte account turned on within you Chargify account, please contact your Customer Success Manager or Chargify Support.

For more information on the Chargify + Forte Integration, see our documentation >

As your business evolves, having access to the right payment gateways in the right locations is key. Chargify is now integrated with Adyen for credit card processing in the US, Canada, Europe and Australia. Many customers choose Adyen because of their large European coverage and presence. They also offer a risk management system and act as an acquirer as well. 

Part of the Chargify to Adyen integration is the out of the box support of 3D Secure 2, which ensures compliance with the latest authentication regulations in Europe. Our support of 3D Secure allows you to reduce your fraud risk and enables a customer-friendly authentication for public signup pages, self service pages,  and your Chargify-hosted page. 

Initial Adyen Support Coverage Includes:

If you are interested in turning on Adyen in your site, please contact your Customer Success Manager or the Chargify Support Team.

For more information on all of our gateways that support 3D Secure see our documentation > 

You can now automate your prepaid usage billing scenarios with Chargify!

Prepaid usage allows you to maintain a recurring, predictable revenue stream while still allowing your customers to be charged based on consumption. This is achieved through an upfront fee that is based on a quantity (or prepayment) sometimes thought of as a commitment. Your customer then draws down against their commitment. Once their entire commitment amount is used up they are charged overage fees at a ‘burst over’ rate..Overage charges are then calculated and included in your customers regular billing cycle and invoice, this allows you and your customer to maintain a single source of truth on what they are consuming and being billed for.

With prepaid usage, your customers' prepaid amounts can 're-up' every month (I commit to 50 server hours each month) or can extend out for longer periods of time (I commit to 550 server hours for the year).

Companies often move to prepaid usage models because they can incentivize their customers to increase upfront commitments or prepaid quantities, by offering a reduced price point for prepaid units or an increased rate for overage units. It is also possible to allow your customers prepaid quantities to expire or roll over to a following period.

Our Chargify prepaid usage functionality also supports your revenue and accounting compliance needs. As your customer consumes their prepaid amounts, Chargify tracks their consumption for appropriate revenue reporting and recognition. This is all handled with a single component in the Chargify system, reducing the complexity of setup and maintenance for your team.

To turn on prepaid billing model support in your Chargify environment, contact your Customer Success Manager or the Chargify Support team. 

To learn more about the prepaid usage billing model, see our documentation >

It is now possible to hide service dates from line item presentment on Chargify invoices. This update does not charge the billing functionality in any way, but simply impacts what is displayed on your customers invoice. With this update, invoices become easier to understand if you are running an offset billing cycle for your customer base.

Also, It is now possible to label your API keys directly in the Chargify UI allowing admins to know exactly what that API key is being used for.

For more information on invoice dates, see our service date documentation here and for additional information on API key labeling, see our API documentation here.

It is now possible to sell in multiple currencies within a single Chargify site! This change greatly reduces the overhead you experience from selling internationally!

With Chargify’s new multi-currency functionality you simply specify what currencies are available on each of your sites, configure your pricing, and allow your customers to sign up for products and services in those currencies. No more managing multiple sites or multiple product offerings (as required by some billing systems) just to achieve multiple currency support.

Setting up you Chargify Site for Multi-Currency

Once multi-currency is enabled, simply select which currencies you would like on your site. Chargify will leverage currency exchange rates (FX) for reporting and optional price conversion. When specifying your selected currencies, it is important to select which FX rates you wish to use. You can either input your own FX rate per currency or choose to have Chargify maintain the FX rate on your behalf. If you choose Chargify to update the FX rates, the Chargify system will use ‘Open Exchange Rates’ to update all required FX rates on an hourly basis. 

When setting up your site, you will also be asked to specify your sites default currency. This currency will be the bases for the FX conversion and will also be the currency for all site reporting.

Multi-Currency and Your Product Offering

Once the currencies are specified at the site level, you are able to define your product and component level pricing. Product Catalog currencies are defined within the price point. This eliminates the requirement for Product bloat or catalog proliferation just to support different currencies. With currencies at the price point level, you can specify specific prices in each of your supported currencies. Alternately, you can set your base (default) currency and choose to use FX to calculate the prices in your other currencies. 

When setting up your pricing per currency, we recommend setting specific prices rather than leveraging the exchange rates. Setting specific prices eliminates any FX related pricing fluctuation and ensures stable prices for the life of your contracts.

Multi-Currency and Your Customers

Now that your product catalog is configured, customers can simply subscribe to your product offering in their desired currency. Each subscriptions currency will now be set at the time of subscription creation and cannot be changed. It is, however, possible to have subscriptions with different currencies under the same customer account. This is very impactful when selling to a single organization across geographies and cuts down on a massive amount of overhead when managing your customer base.

Multi-Currency and Your Reporting

Much like cross-site insights, the specified FX rates will be used to transform all revenue and payments into the base currency for reporting purposes. Which FX rate used is based on your site configurations.

To get multi-currency turned on for your site contract Chargify support or your Customer Success Manager.

For more information on how multi-currency works, see our documentation >

MRR data is now available via the Chargify API. This rich MRR data, driven by subscription creation, changes, or cancellations, is already surfaced in Chargify’s out-of-the-box MRR report. With the MRR API endpoints, you can now pull this data directly out of Chargify for inclusion in external reporting tools or integrations into other back office systems.

Learn more in our documentation >