As you continue to grow and expand, having access to the right payment gateways is key. To support your payment needs, Chargify has partnered with BlueSnap - a payment gateway specializing in global payments.  

The Chargify and BlueSnap integration allows you to process credit card and ACH transactions in the following initial currencies:

• USD 
• CAD 
• GBP 
• AUS 
• ILS 
• EUR

The next step in the integration is to include the BlueSnaps Account Updater functionality, which proactively keeps credit card number and expiration dates up to date.  

If you are interested in using BlueSnap as your payment gateway or you have a BlueSnap account that you would like to link with Chargify, contact Chargify Support or your Customer Success Manager. 

For more information on the BlueSnap integration, see our documentation here >

As your company continues to grow and expand into new regions, tax compliance can be a difficult sticking point. To support your growth, Chargify has added several new supported countries  to our AvaTax integration, including:

• Brazil
• Mexico
• South Korea
• Taiwan
• Vietnam
• Israel
• United Arab Emirates

For more information of Chargifys  AvaTax supported countries or our AvaTax integration in general, see our documentation here >

The multi-currency functionality originally announced in May is now generally available and available for all Chargify customers. As a reminder, this change greatly reduces the overhead you experience from selling internationally!

With Chargify’s multi-currency functionality you simply specify what currencies are available on each of your sites, configure your pricing, and allow your customers to sign up for products and services in those currencies. No more managing multiple sites or multiple product offerings (as required by some billing systems) just to achieve multiple currency support.

For more information on how multi-currency works, see our documentation >

The Subscription Group functionality within Chargify is evolving to make it easier for you to take action for all Subscriptions within a Subscription Group. The latest enhancement that helps you manage across subscriptions is the ability evenly apply a customer credit evenly across all subscriptions within a group.

To learn more about Subscription Groups, see our documentation >

It is now possible to hide the quantity column on your invoices - giving you more flexibility when deciding what information to present to your customers. This enhancement is especially useful for companies who provide 'all you can use' pricing or who wish to only display product, price and line item amount on their invoice.

For information on how to hide the quantity column on your invoices, see our documentation >

You can now automate your prepaid usage billing scenarios with Chargify!

Prepaid usage allows you to maintain a recurring, predictable revenue stream while still allowing your customers to be charged based on consumption. This is achieved through an upfront fee that is based on a quantity (or prepayment) sometimes thought of as a commitment. Your customer then draws down against their commitment. Once their entire commitment amount is used up they are charged overage fees at a ‘burst over’ rate..Overage charges are then calculated and included in your customers regular billing cycle and invoice, this allows you and your customer to maintain a single source of truth on what they are consuming and being billed for.

With prepaid usage, your customers' prepaid amounts can 're-up' every month (I commit to 50 server hours each month) or can extend out for longer periods of time (I commit to 550 server hours for the year).

Companies often move to prepaid usage models because they can incentivize their customers to increase upfront commitments or prepaid quantities, by offering a reduced price point for prepaid units or an increased rate for overage units. It is also possible to allow your customers prepaid quantities to expire or roll over to a following period.

Our Chargify prepaid usage functionality also supports your revenue and accounting compliance needs. As your customer consumes their prepaid amounts, Chargify tracks their consumption for appropriate revenue reporting and recognition. This is all handled with a single component in the Chargify system, reducing the complexity of setup and maintenance for your team.

To turn on prepaid billing model support in your Chargify environment, contact your Customer Success Manager or the Chargify Support team. 

To learn more about the prepaid usage billing model, see our documentation >

It is now possible to sell in multiple currencies within a single Chargify site! This change greatly reduces the overhead you experience from selling internationally!

With Chargify’s new multi-currency functionality you simply specify what currencies are available on each of your sites, configure your pricing, and allow your customers to sign up for products and services in those currencies. No more managing multiple sites or multiple product offerings (as required by some billing systems) just to achieve multiple currency support.

Setting up you Chargify Site for Multi-Currency

Once multi-currency is enabled, simply select which currencies you would like on your site. Chargify will leverage currency exchange rates (FX) for reporting and optional price conversion. When specifying your selected currencies, it is important to select which FX rates you wish to use. You can either input your own FX rate per currency or choose to have Chargify maintain the FX rate on your behalf. If you choose Chargify to update the FX rates, the Chargify system will use ‘Open Exchange Rates’ to update all required FX rates on an hourly basis. 

When setting up your site, you will also be asked to specify your sites default currency. This currency will be the bases for the FX conversion and will also be the currency for all site reporting.

Multi-Currency and Your Product Offering

Once the currencies are specified at the site level, you are able to define your product and component level pricing. Product Catalog currencies are defined within the price point. This eliminates the requirement for Product bloat or catalog proliferation just to support different currencies. With currencies at the price point level, you can specify specific prices in each of your supported currencies. Alternately, you can set your base (default) currency and choose to use FX to calculate the prices in your other currencies. 

When setting up your pricing per currency, we recommend setting specific prices rather than leveraging the exchange rates. Setting specific prices eliminates any FX related pricing fluctuation and ensures stable prices for the life of your contracts.

Multi-Currency and Your Customers

Now that your product catalog is configured, customers can simply subscribe to your product offering in their desired currency. Each subscriptions currency will now be set at the time of subscription creation and cannot be changed. It is, however, possible to have subscriptions with different currencies under the same customer account. This is very impactful when selling to a single organization across geographies and cuts down on a massive amount of overhead when managing your customer base.

Multi-Currency and Your Reporting

Much like cross-site insights, the specified FX rates will be used to transform all revenue and payments into the base currency for reporting purposes. Which FX rate used is based on your site configurations.

To get multi-currency turned on for your site contract Chargify support or your Customer Success Manager.

For more information on how multi-currency works, see our documentation >