In 2020, we launched Events-Based Billing, an out-of-the-box rating engine that makes it easy to offer multi-attribute pricing like the industry titans (Think: AWS, Twilio, Datadog). Now, we’re excited to announce API enhancements that simplify product catalog management for Events-Based Billing models!

The API updates enable you to programmatically:

• Create Events-Based components and price points
• Assign a billable metric to a component (e.g. sum of emails sent)
• Build your rating table with hundreds of rows using bulk segments (e.g. Data transferred from U.S. East to EU (London) using AWS is $30/GB)
• Fetch hundreds of segments, filter results by up to 4 attribute values, and apply bulk edits for a given price point.
• Delete a specified segment that is no longer needed or was created in error

This new capability enables you to quickly and easily implement multi-attribute, pay-as-you-go pricing models like the example below, resulting in lower customer acquisition costs and higher net dollar retention. 

Cloud Data Storage - GB of Data Transferred

For more information on Events-Based Billing, head to our documentation here >

Over the past 2 years, we released Events-Based Billing, an out-of-the-box rating engine for multi-attribute pricing, and Business Intelligence, a custom analytics suite for Chargify and third-party data. These products empower our customers to price like the industry titans (Think: Snowflake, Twilio, Datadog) and make data-driven business decisions.

Now, we’re thrilled to announce that streaming data to Chargify from your product database and favorite SaaS applications just got a whole lot easier! Airbyte.io, a no-code data integration platform, offers hundreds of source connectors that allow you to quickly and easily sync your data to Chargify. 

See this new capability in action by watching the 6-minute video below and learn how to easily deploy highly-tailored pricing models used by fast growing companies like Snowflake and AWS. 

For more information on the Airbyte integration, head to our documentation here >

Season's greetings from the entire team at Chargify and SaaSOptics! As the holiday season is upon us, we would like to announce that Chargify and SaaSOptics will be observing a company-wide Winter Break from December 24th through December 31st. Standard hours of operation will resume on January 3, 2022. 

Our support team will be monitoring for urgent system availability issues only during this time. If you believe you will need to connect with a member of our customer success and support teams, please contact us before our winter break. 

We wish you a peaceful and prosperous New Year and look forward to serving you refreshed and renewed in 2022. 

Over the past several months our Product Design Team has released enhancements to the Subscription Index UI so that your customer-facing teams can navigate and search for subscriptions with ease. These have included new filtering options that includes subscription groups in addition to enhanced search capabilities. 

Today we are excited to announce we have added the ability to customize columns! We understand workflows can vary from department to department or even between sites within your Chargify environment. This customization feature allows you to quickly see the information you need with pick and choose columns such as 'Signup Date', 'Period Start', 'Collection Method' and more!  

Head over to the Subscription Index UI and check it out! 

Having access to stellar product documentation is key to how you and your teams gain the most out of using Chargify day-in and day-out. Finding answers quickly when questions arise enables autonomy to quickly troubleshoot, giving our users full control. 

Today, we are very excited to announce that we have given our Help Documentation a complete refresh! The new site was reorganized to display a cleaner look with updated content, allowing for a more intuitive browsing experience. 

This is the first step in making sweeping improvements to our self-service educational resources. In the coming months, you can expect further improvements to our content as well as easier and faster ways to find the answers to your questions.

You can find the new Chargify help site here>

We are very excited to announce that Chargify is now listed on the HubSpot App Marketplace! The listing provides another method for easily integrating HubSpot and Chargify. 

Updated in real-time, this bi-directional sync between Chargify and HubSpot is a game changer for those looking to gain efficiencies for their customer-facing teams while simultaneously breaking down data silos. Integrating your Chargify and HubSpot environment allows you to leverage all of your rich billing data in one application, bringing together sales, customer success, support and marketing teams. 

Many of our customers today are realizing the value of integrating their HubSpot and Chargify environments, as use cases span further than billing, finance, and accounting. Your sales team can easily sell, upgrade, downgrade and manage subscriptions through deals or quotes. Your customer success and support teams will have visibility to the wide array of billing data so they can seamlessly provide top-notice service to your customers quickly. Furthermore, your marketing team will reap benefits from having your billing data synced over to HubSpot where they can easily identify insightful growth churn trends that can drive data-based marketing campaigns.

Interested in integrating your Chargify and HubSpot environments today? Head on over to the HubSpot App Marketplace to download and install, or turn on via the configuration wizard within Chargify's 'Integrations' page. Need some help? Reach out to your CSM or contact us at support@chargify.com. 

For more information on our HubSpot integration, see our documentation here>

Many of our customers today are leveraging the use of Subscription Groups to consolidate invoicing for their customers with multiple subscriptions. In using the Subscription Index within the UI, we are excited to announce an added filter for this subscription type!

Our Product Team has added the ability to filter between Subscription Type, now supporting three types under the 'More Filters' dropdown:

• All
• Individual Subscription
• Subscription Groups

This added filter will provide your customer-facing teams a quick glance on the health of your subscription groups leading to faster turnaround time on decisions and inquiries. 

Head over to the Subscription Index UI and check it out! 

Managing your subscriptions in Chargify should be as easy and seamless as possible, from the sign-up to look-up of information on your customer base. As we look to continually enhance our UI look and feel, many of our customers recently sat down with our Product Design Team to provide feedback on how we can improve the Subscription Index UI. 

Today, we are excited to announce that we have made several enhancements that will delight our users through a more simplistic design. We have added new filtering options with an improved search capability in addition to a new 'Product' column. 

Head over to the Subscription Index UI and check it out! 

It’s easier than ever to send data from your application to Chargify Business Intelligence for custom analysis. With this information, you can hone in on how your users are consuming your product and identify key value metrics. Then, leverage this data to build complex, multi-attribute pricing models that charge your customers for the exact value they receive. 

Take a Data Ingestion Tool for example, with Events-Based Billing, they can charge different rates based on: Cloud Provider, Data Center Region, Cluster Type, and Availability.

Data Read Event Rate per GB:

To start streaming your data to Chargify, head to Business Intelligence and select ‘Manage Data Sources’. From there, you will be asked to define your new data source. You can follow this guide to start streaming your data in. 

For more information on Chargify Business Intelligence, see our documentation here>

After receiving valuable feedback from our customers, we are excited to bring 3 efficiency-boosting Product Catalog UI enhancements that our Billing Team has been working on! The following enhancements provide a more intuitive way of managing your Product Families, Products, Components or Coupons. It also includes converted currency amounts shown during price updates and changes. 

First, the Product Families view are now listed from newest to oldest. We heard from our customers that your newer Product Families are the ones you work with the most, so this will cut back from having your team navigate to the bottom of the list or several pages in to get to what you're looking for. 

Second, after editing a Product, Component, or Coupon on the Products Page, this page will not return the user to the same place they left off. You will no longer be returned to the main Products Page after submitting an edit. 

Third, converted amounts are now provided when configuring definitive pricing. This will save the user from having to check fx rates outside of Chargify. 

For more information on our Products Catalog, see our documentation here>