Check expired rewards

Easily check whether your customers have expired rewards using the history tab!

In the crew portal, enter the customer's phone number and then press the "Customer's History" button. The customer's history will appear and expired rewards are marked in red.

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Win back slipping customers

Customers who haven't visited in a while are at risk of forgetting you. Win them back before it's too late!

Use our new template in Outreach Campaigns to send a targeted offer via SMS to customers who have not visited in the last 1-3 months.

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One-click Facebook Sharing

Running a Halloween or Thanksgiving campaign? Now you can blast your campaign offer to CandyBar members AND your Facebook followers, all from one place!

First, create your offer campaign from your CandyBar dashboard. Once you've sent the campaign to CandyBar customers, click the "Share on Facebook" button. Voila! Followers who aren't CandyBar members yet can now join to claim the offer. 

Followers get their deal, and you convert more customers. Everyone wins!

Ready-to-use message templates

Well-crafted campaign messages can really boost customer engagement & revenue for your business. But they can take some time to get right.

Now, with our ready-to-use templates, you can leverage industry best practices to run outreach campaigns that keep customers coming back.

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Broadcast messages via Facebook Messenger

Broadcast messages via Facebook Messenger

Engage your customers where they're at with our new Announcements feature.

Customers will now receive your Announcements campaign messages via Facebook Messenger if they've previously chatted with the CandyBar Facebook Assistant.

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