{"id":3018,"date":"2021-10-06T07:00:41","date_gmt":"2021-10-06T07:00:41","guid":{"rendered":"https:\/\/announcekit.app\/blog\/?p=3018"},"modified":"2026-05-06T10:05:01","modified_gmt":"2026-05-06T10:05:01","slug":"announcekit-tropical-fruit-box-success-story","status":"publish","type":"post","link":"https:\/\/announcekit.app\/blog\/announcekit-tropical-fruit-box-success-story\/","title":{"rendered":"How Tropical Fruit Box Drives 22% of Sales with AnnounceKit Product Update Widgets"},"content":{"rendered":"<p><strong>AnnounceKit is a product update and announcement widget that helps ecommerce businesses communicate with customers in real time.<\/strong> For Tropical Fruit Box, a Miami-based online exotic fruit retailer, AnnounceKit became the engine behind 22% of their total sales \u2014 driven directly through the announcement widget on their site. Here is how they did it.<\/p>\n<p>&#8220;Speed and Freshness is the name of our business.&#8221;<\/p>\n<p>A tropical avocado doesn\u2019t start to ripen until picked from the tree, but the process happens rather quickly afterward. Once ripe, you have a narrow window of time before the fruit starts to spoil.<\/p>\n<p>Tropical Fruit Box has a narrow window of time to announce its fruit updates, as well.<\/p>\n<p>With AnnounceKit, they keep both their avocados fresh and customers updated!<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Tropical-Fruit-Box-logo.png\" alt=\"\" class=\"wp-image-3019\" width=\"221\" height=\"59\"><\/figure>\n<p><strong>Company<\/strong><br \/>Tropical Fruit Box<\/p>\n<p><strong>Website<\/strong><br \/><a href=\"https:\/\/tropicalfruitbox.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">tropicalfruitbox.com<\/a><\/p>\n<p><strong>Headquarters<\/strong><br \/>Miami, Florida<\/p>\n<p><strong>Industry<\/strong><br \/>Food &amp; Beverages<\/p>\n<p><strong>Features Used<\/strong><br \/>Widgets<br \/>Standalone Feed<br \/>Email Notifications<br \/>Segmentation<\/p>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"has-medium-font-size\">Founded by Desiree Morales in Fall 2019, Tropical Fruit Box is the leading online <a href=\"https:\/\/tropicalfruitbox.com\/collections\/tropical-exotic-fruit-boxes\" target=\"_blank\" rel=\"noreferrer noopener\">tropical and exotic fruit seller<\/a> in the United States. They grow and deliver tropical and exotic fruits from all over the world right to customers\u2019 doors, offices, or events.<\/p>\n<p>&#8220;Because of my family\u2019s business, I was raised visiting farms in the Caribbean, Central, and South America. Our kitchen was always filled with fresh avocados, mangos, yuca, and other fruits. As I\u2019ve traveled the country, I\u2019ve learned just how hard it can be to find and enjoy fresh tropical produce; that\u2019s why I decided to start Tropical Fruit Box.&#8221;<\/p>\n<p>A true visionary in the tropical and exotic fresh fruit category, Desiree collaborates with farmers in Florida, South America, Central America, and the Caribbean bringing the freshest, high-quality tropical and exotic fruits and roots.<\/p>\n<p><\/p>\n<\/div>\n<\/div>\n<h2 class=\"wp-block-heading\">Fast Facts: Tropical Fruit Box + AnnounceKit<\/h2>\n<p>Before diving into the full story, here are the headline numbers that show what AnnounceKit made possible for Tropical Fruit Box:<\/p>\n<ul>\n<li><strong>22% of total sales<\/strong> come directly as referrals from the AnnounceKit widget<\/li>\n<li><strong>4 AnnounceKit features<\/strong> used: Widgets, Standalone Feed, Email Notifications, and Segmentation<\/li>\n<li><strong>Minutes to publish<\/strong> a new fruit arrival announcement \u2014 down from hours with their previous blog-based approach<\/li>\n<li><strong>Founded 2019<\/strong> | Miami, Florida | Food &amp; Beverages industry<\/li>\n<li><strong>Audience segmentation<\/strong> unlocked brand strategy insights they had never had before<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">The Challenge: Perishable Goods Need Real-Time Customer Communication<\/h2>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/TropicalFruit-1024x576.jpeg\" alt=\"tropical fruit box\" class=\"wp-image-3130\" srcset=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/TropicalFruit-1024x576.jpeg 1024w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/TropicalFruit-300x169.jpeg 300w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/TropicalFruit-768x432.jpeg 768w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/TropicalFruit-1536x864.jpeg 1536w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/TropicalFruit.jpeg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p>Unlike many businesses, tropical and exotic fruits are extremely perishable.<\/p>\n<p>This means that when they get fresh tropical fruits to their distribution centers, their customers and shoppers need to know right away so that the fruits can be shipped as soon as humanly possible.<\/p>\n<figure class=\"wp-block-pullquote has-theme-palette-2-color has-text-color\">\n<blockquote>\n<p>&#8220;Tropical and exotic fruits are extremely perishable. So, we needed to communicate with our customers rapidly when we get these fruits on hand.&#8221;<\/p>\n<p><cite><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Tropical Fruit Box<\/mark><\/cite><\/p><\/blockquote>\n<\/figure>\n<p>Tropical Fruit Box&#8217;s main challenge was that they had to update their customers in a quick and timely manner every time they made a change to one of their fruit boxes, when fruits came in stock, and other timely general announcements.<\/p>\n<p>They have a freshness guarantee, making it even more challenging because if any of their Tropifruiters gets a fruit box with bad fruit because of shipment delays or other issues outside of their control, this takes additional effort and cost, let alone the less than ideal experience for their customers that they strive to achieve every time.<\/p>\n<p>This is one of the reasons it was imperative for Tropical Fruit to communicate rapidly when they get these fresh fruits.<\/p>\n<p>They considered several solutions, including having a WordPress blog in a subdomain and feeding RSS to a widget reader, among many others. &#8220;But using the blog feature in our platform was cumbersome and not agile enough.&#8221;<\/p>\n<h2 class=\"wp-block-heading\">The Solution: AnnounceKit\u2019s Product Update Widget<\/h2>\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Screen-Recording-2021-09-21-at-02.46.27-PM.gif\" alt=\"\" class=\"wp-image-3133\" width=\"752\" height=\"359\" srcset=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Screen-Recording-2021-09-21-at-02.46.27-PM.gif 628w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Screen-Recording-2021-09-21-at-02.46.27-PM-300x143.gif 300w\" sizes=\"auto, (max-width: 752px) 100vw, 752px\"><\/figure>\n<p>&#8220;After we tested AnnounceKit, we stopped searching.&#8221;<\/p>\n<p>AnnounceKit has made it easier and incredibly faster for them to make announcements when fruits come in the stock and when something related to the fruit boxes changes \u2014 &#8220;We love that we can quickly publish news and updates, and our Tropifruiters love it.&#8221;<\/p>\n<figure class=\"wp-block-pullquote has-theme-palette-2-color has-text-color\">\n<blockquote>\n<p>&#8220;We chose AnnounceKit because of several factors but the main ones were ease of use and the Pavlovian effect of the red blinking notification on the latest news.&#8221;<\/p>\n<p><cite><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Tropical Fruit Box<\/mark><\/cite><\/p><\/blockquote>\n<\/figure>\n<p>Tropical Fruit Box uses AnnounceKit in their What\u2019s New section as a front-end plugin. With this, they can create several updates in minutes, and their Tropifruiters can be aware of the updates when they visit the website or get email notifications.<\/p>\n<p>The four AnnounceKit features they rely on daily are:<\/p>\n<ul>\n<li><strong>Widgets<\/strong> \u2014 a branded, embeddable announcement widget that sits directly on tropicalfruitbox.com, surfacing the latest fruit arrivals with a red notification badge that drives clicks<\/li>\n<li><strong>Standalone Feed<\/strong> \u2014 a public-facing changelog page that houses all announcements for customers who prefer to browse the full update history<\/li>\n<li><strong>Email Notifications<\/strong> \u2014 automated emails that alert subscribed customers the moment a new fruit arrives or a box changes, reducing the lag between arrival and purchase<\/li>\n<li><strong>Segmentation<\/strong> \u2014 the ability to target specific announcements to specific customer groups, giving Tropical Fruit Box strategic insight into which audiences respond to which products<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">AnnounceKit allows Tropical Fruit Box to save tons of time<\/h2>\n<p>Tropical Fruit Box noticed an increase in productivity the moment they started using AnnounceKit.<\/p>\n<p>AnnounceKit removed the barriers of complicated formatting and cumbersome blog publishing and made the process of publishing the latest fruit boxes, new fruits available, and all other announcements a breeze.<\/p>\n<p>AnnounceKit allows Tropical Fruit Box to save a ton of time from maintaining our high level of customer service and focusing on getting fresh tropical and exotic fruits to their customer\u2019s homes and businesses.<\/p>\n<h2 class=\"wp-block-heading\">Results at a Glance: What AnnounceKit Delivered<\/h2>\n<figure class=\"wp-block-image size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"484\" src=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Ekran-Resmi-2021-09-21-14.58.04-1-1024x484.jpg\" alt=\"announcekit tropical fruit box\" class=\"wp-image-3149\" srcset=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Ekran-Resmi-2021-09-21-14.58.04-1-1024x484.jpg 1024w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Ekran-Resmi-2021-09-21-14.58.04-1-300x142.jpg 300w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Ekran-Resmi-2021-09-21-14.58.04-1-768x363.jpg 768w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Ekran-Resmi-2021-09-21-14.58.04-1-1536x727.jpg 1536w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2021\/09\/Ekran-Resmi-2021-09-21-14.58.04-1-2048x969.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p>The most important metric is sales for Tropical Fruit Box \u2014 and AnnounceKit delivered results they had never anticipated.<\/p>\n<p>22% of their sales come directly as a referral from the AnnounceKit widget on their site. They never thought the number would be this high but numbers don\u2019t lie. For an ecommerce business operating on perishable goods with tight shipment windows, this kind of direct revenue attribution from a single communication channel is extraordinary.<\/p>\n<p>Beyond the headline revenue number, the audience segmentation feature gave them strategic brand insights that extended well beyond announcements. By seeing which customer segments engaged most with specific fruit arrivals, Tropical Fruit Box gained data they could apply to their broader marketing and inventory strategy \u2014 helping them prioritize sourcing, plan campaigns, and refine their outreach timing.<\/p>\n<h2 class=\"wp-block-heading\">Getting Started with AnnounceKit<\/h2>\n<p>One of the deciding factors for Tropical Fruit Box choosing AnnounceKit over other notification tools was how fast and simple the onboarding experience was. There was no lengthy technical integration, no developer dependency, and no steep learning curve.<\/p>\n<p>Tropical Fruit Box was able to embed the AnnounceKit widget directly into their What\u2019s New section on tropicalfruitbox.com without touching their core site infrastructure. Within hours of signing up, they were publishing their first fruit arrival announcement and watching customers respond. The red blinking notification badge \u2014 what they described as the &#8220;Pavlovian effect&#8221; \u2014 created an immediate engagement habit among their returning shoppers.<\/p>\n<p>For ecommerce businesses considering AnnounceKit, the path from signup to first announcement is measured in hours, not weeks. <a href=\"https:\/\/announcekit.app\/blog\/how-to-announce-new-features\/\" target=\"_blank\" rel=\"noreferrer noopener\">Announcing new features and updates to customers<\/a> becomes as simple as writing a short post \u2014 AnnounceKit handles the distribution, the formatting, and the notification delivery automatically.<\/p>\n<h2 class=\"wp-block-heading\">Message from Tropical Fruit Box team<\/h2>\n<p>When looking for solutions, go ahead and give the free demo a shot. See if it fits any or all aspects of your digital support needs.<\/p>\n<p>AnnounceKit truly delivers top-notch customer support and is responsive and resourceful. They answer support tickets and chats in a timely manner and make sure the issues are resolved.<\/p>\n<p>I can go on and on. We love AnnounceKit!<\/p>\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n<p><strong>How does AnnounceKit help ecommerce businesses?<\/strong><br \/>AnnounceKit is a product update and announcement widget that lets ecommerce businesses publish real-time notifications about inventory changes, new arrivals, and promotions directly on their website. Customers see a branded notification badge that drives them back to the site, resulting in faster purchase decisions and higher conversion rates for time-sensitive products like fresh produce.<\/p>\n<p><strong>What is a product update widget?<\/strong><br \/>A product update widget is an embeddable UI element that sits on your website and surfaces your latest announcements to visitors in real time. AnnounceKit\u2019s widget displays a red notification badge that signals new content, pulling customers into a feed of recent updates. It requires no page reload and can be installed on most ecommerce platforms without developer involvement.<\/p>\n<p><strong>How did Tropical Fruit Box use AnnounceKit?<\/strong><br \/>Tropical Fruit Box used AnnounceKit to announce fresh fruit arrivals, box changes, and timely promotions to their customer base. They embedded the widget in their What\u2019s New section, configured email notifications for subscribed customers, and used the segmentation feature to target specific audience groups. The result was a direct communication channel that now drives 22% of their total sales.<\/p>\n<p><strong>What results can ecommerce brands expect from AnnounceKit?<\/strong><br \/>Results vary by business, but Tropical Fruit Box saw 22% of their sales directly attributed to the AnnounceKit widget within their first period of use. Beyond revenue, brands commonly report improved customer awareness of new products, reduced support volume from customers asking &#8220;what\u2019s new,&#8221; and faster sell-through on time-sensitive or limited inventory items. The segmentation data also adds a layer of audience insight that feeds broader marketing strategy.<\/p>\n<p><strong>How quickly can you set up AnnounceKit for an ecommerce site?<\/strong><br \/>Most ecommerce businesses can go from signup to publishing their first announcement within a few hours. AnnounceKit provides an embeddable widget snippet that installs with a simple copy-paste into your site\u2019s theme or template. There is no developer dependency for basic setup, and the dashboard is designed for non-technical users to publish and manage announcements without any coding knowledge.<\/p>\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"block-e9f6877d-b900-47fe-886b-8b0a42ff79f2\"><strong><a href=\"https:\/\/announcekit.app\/\" target=\"_blank\" rel=\"noreferrer noopener\">Start Your Free Trial \u2014 No Credit Card Required<\/a><\/strong><\/h2>\n<p class=\"has-text-align-center\" id=\"block-028682a5-7e0b-4f0a-b165-386aa73dfd65\">Inform your customers about product updates, new arrivals, and keep them coming back \u2014 just like Tropical Fruit Box.<\/p>\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/announcekit.app\/\" target=\"_blank\" rel=\"noreferrer noopener\">Get Started Free<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>See how Tropical Fruit Box uses AnnounceKit to keep customers updated on fresh fruit arrivals \u2014 and drive 22% of their revenue directly from the announcement widget. Read the full story.<\/p>\n","protected":false},"author":13,"featured_media":3145,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[27],"tags":[42,31,25,43,39,38,14,30],"class_list":["post-3018","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-success-story","tag-announce-new-features","tag-announcekit","tag-b2b-saas-companies","tag-feature-announcement","tag-product-updates","tag-release-notes","tag-saas","tag-success-story"],"_links":{"self":[{"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/posts\/3018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/comments?post=3018"}],"version-history":[{"count":27,"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/posts\/3018\/revisions"}],"predecessor-version":[{"id":7500,"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/posts\/3018\/revisions\/7500"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/media\/3145"}],"wp:attachment":[{"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/media?parent=3018"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/categories?post=3018"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/announcekit.app\/blog\/wp-json\/wp\/v2\/tags?post=3018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}