{"id":6892,"date":"2024-07-18T16:55:40","date_gmt":"2024-07-18T16:55:40","guid":{"rendered":"https:\/\/announcekit.app\/blog\/?page_id=6892"},"modified":"2024-07-18T16:57:07","modified_gmt":"2024-07-18T16:57:07","slug":"canny-vs-releasenotes","status":"publish","type":"page","link":"https:\/\/announcekit.app\/blog\/canny-vs-releasenotes\/","title":{"rendered":"Canny vs. ReleaseNotes.io: Taking a Closer Look at Popular Customer Feedback Tools"},"content":{"rendered":"\n<p>SaaS companies need to be hyperaware of customer feedback. Tools such as changelogs, <a href=\"https:\/\/announcekit.app\/use-cases\/release-notes-software\">release notes<\/a>, and others can help with this. But which company gives you the most usable features at the best price?<\/p>\n\n\n\n<p>Canny and ReleaseNotes.io are popular standouts, but without examining them closely and comparing them to other customer communication apps, how do you know which one will provide what you need?<\/p>\n\n\n\n<p>We dug in and did the work for you, comparing these popular products with AnnounceKit to let you know who provides the best options while also fitting within your budget.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Table of Contents<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#canny-vs-releasenotes-1\">Who Does It Best? Canny vs. ReleaseNotes.io vs. AnnounceKit<\/a><\/li>\n\n\n\n<li><a href=\"#canny-vs-releasenotes-2\">A Detailed Analysis of AnnounceKit\u2019s Customer Communication Features<\/a><\/li>\n\n\n\n<li><a href=\"#canny-vs-releasenotes-3\">Loads of Widget Types<\/a><\/li>\n\n\n\n<li><a href=\"#canny-vs-releasenotes-4\">Fair and Up-Front Pricing<\/a><\/li>\n\n\n\n<li><a href=\"#canny-vs-releasenotes-5\">Email Communication<\/a><\/li>\n\n\n\n<li><a href=\"#canny-vs-releasenotes-6\">JavaScript Framework Support<\/a><\/li>\n\n\n\n<li><a href=\"#canny-vs-releasenotes-7\">Prompt Customer Support<\/a><\/li>\n\n\n\n<li><a href=\"#canny-vs-releasenotes-8\">Who\u2019s Better in the Battle of Canny vs. ReleaseNotes.io? Who Cares When You Can Choose AnnounceKit Instead?<\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"background-color:#f8fafc;line-height:1.6\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group alignfull\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"180\" src=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2023\/01\/logo.png\" alt=\"\" class=\"wp-image-5433\" style=\"width:151px;height:28px\" srcset=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2023\/01\/logo.png 946w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2023\/01\/logo-300x57.png 300w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2023\/01\/logo-768x146.png 768w\" sizes=\"auto, (max-width: 946px) 100vw, 946px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#202642;font-style:normal;font-weight:500\">Quick Setup, Easy to Use, and Many Integrations<\/h3>\n\n\n\n<p class=\"has-text-align-center has-text-color\" style=\"color:#667d9f\">Manage your product announcements from a single place and easily distribute them <br>across multiple channels.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons alignfull is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size\" style=\"font-size:16px\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/announcekit.app\/dashboard\/register\/?utm_source=blog&amp;utm_medium=article&amp;utm_campaign=canny-vs-releasenotes\" style=\"background-color:#3778ff\">TRY IT FOR FREE NOW<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-text-color\" style=\"color:#3778ff;font-size:15px\"><a href=\"https:\/\/announcekit.app\/?utm_source=blog&amp;utm_medium=article&amp;utm_campaign=canny-vs-releasenotes\" data-type=\"URL\" data-id=\"https:\/\/announcekit.app\/?utm_source=blog&amp;utm_medium=article&amp;utm_campaign=saas-onboarding-best-practices\">Go to Website<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"canny-vs-releasenotes-1\"><strong>Who Does It Best? Canny vs. ReleaseNotes.io vs. AnnounceKit<\/strong><\/h2>\n\n\n\n<p>The SaaS market is teeming with <a href=\"https:\/\/announcekit.app\/use-cases\/changelog-software\">changelog tools<\/a> that look nearly identical. Finding the perfect one for your business could mean spending hours researching and comparing products. If you want to compare Canny vs. ReleaseNotes.io, this can take up valuable time you don\u2019t have to spare.<\/p>\n\n\n\n<p><strong>Instead, use your precious hours growing your business while AnnounceKit delves into the feature comparison of Canny vs. ReleaseNotes.io for you.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Features<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Canny<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>ReleaseNotes.io<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>AnnounceKit<\/strong><\/td><\/tr><tr><td><strong>Sidebar Widget<\/strong><br>Sidebar notification widget<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><\/td><\/tr><tr><td><strong>Modal Widget<\/strong><br>Widget that requires user focus before moving on<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><\/td><\/tr><tr><td><strong>Pop-up Widget<\/strong><br>In-app popup notification widget<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><\/td><\/tr><tr><td><strong>Line Widget<\/strong><br>In-app notification widgets<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><\/td><\/tr><tr><td><strong>Customizable Widget<\/strong><br>Customizable JavaScript in-app notification widget<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><\/td><\/tr><tr><td><strong>Custom Labels\/Categories<\/strong><br>Create custom labels<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<br><strong>Essentials<\/strong><br>$79<\/td><\/tr><tr><td><strong>Scheduled posts<\/strong><br>Schedule posts to be visible in the future<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Essentials<\/strong><br>$79<\/td><\/tr><tr><td><strong>Pinned posts<\/strong><br>Pin your important posts to the top of the feed<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Essentials<\/strong><br>$79<\/td><\/tr><tr><td><strong>Expiring posts<\/strong><br>Automatically unpublish temporary announcements<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Essentials<\/strong><br>$79<\/td><\/tr><tr><td><strong>Grammarly Integration<\/strong><br>Make sure every message you send is letter-perfect<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Essentials<\/strong><br>$79<\/td><\/tr><tr><td><strong>Multiple Labels<\/strong><br>Assign multiple labels on one post<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Essentials<\/strong><br>$79<\/td><\/tr><tr><td><strong>User tracking<\/strong><br>Track your users\u2019 feed activities<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Growth<\/strong><br>$129<\/td><\/tr><tr><td><strong>Inject JS\/CSS<\/strong><br>Insert custom JS\/CSS code into the feed<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Scale<\/strong><br>$339<\/td><\/tr><tr><td><strong>React JS<\/strong><br>Easily integrate widgets into your ReactJS app<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><\/td><\/tr><tr><td><strong>Vue JS<\/strong><br>Easily integrate widgets into your VueJS app<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><\/td><\/tr><tr><td><strong>WordPress Plugin<\/strong><br>Easily integrate widgets into WordPress<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><\/td><\/tr><tr><td><strong>Custom Domain<\/strong><br>Serve your feed from your own domain<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Starter<\/strong><br>$79<\/td><td class=\"has-text-align-center\" data-align=\"center\"><br><strong>\u2705<\/strong><br><strong>Business<\/strong><br>$79 per project per month<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Essentials<\/strong><br>$79<\/td><\/tr><tr><td><strong>Feedback &amp; Reactions<\/strong><br>Allow private internal comments<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Growth<\/strong><br>$359<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Essentials<\/strong><br>$79<\/td><\/tr><tr><td><strong>Advanced Segmentation<\/strong><br>Send your posts to only the relevant users based on their segments<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Growth<\/strong><br>$359<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u274c<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Growth<\/strong><br>$129<\/td><\/tr><tr><td><strong>Standard Integrations<\/strong><br>Integrate with other programs you use<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Growth<\/strong><br>$359<\/td><td class=\"has-text-align-center\" data-align=\"center\"><br><strong>\u2705<\/strong><br><strong>Business<\/strong><br>$79 per project per month<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u2705<\/strong><br><strong>Growth<\/strong><br>$129<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"canny-vs-releasenotes-2\"><strong>A Detailed Analysis of AnnounceKit\u2019s Customer Communication Features<\/strong><\/h2>\n\n\n\n<p>As you can see above, AnnounceKit offers many more features at a better price than both Canny and ReleaseNotes.io. But just having these features isn\u2019t enough. You need to know both how they work and what they will do to benefit your SaaS business.<\/p>\n\n\n\n<p>Let\u2019s examine why AnnounceKit is a better choice than ReleaseNotes.io and Canny.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"canny-vs-releasenotes-3\"><strong>Loads of Widget Types<\/strong><\/h3>\n\n\n\n<p>Unlike Canny and ReleaseNotes.io, AnnounceKit provides a variety of in-app notification widget types that can be applied for any use case. These include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Embed Widget \u2013 <\/strong>AnnounceKit\u2019s unique feature will insert your newsfeed or changelog directly into your webpage.<\/li>\n\n\n\n<li><strong>Line Widget \u2013<\/strong> This popular widget can retrieve the latest post\u2019s title with a label and display it on your webpage.<\/li>\n\n\n\n<li><strong>Modal Widget \u2013 <\/strong>This disables most of the page and requires users to focus on what you want them to know before they continue.<\/li>\n\n\n\n<li><a href=\"https:\/\/announcekit.app\/widgets\"><strong>Announcement Bar<\/strong><\/a><strong> \u2013 <\/strong>Widely used to announce important company news, you\u2019ll see this on many SaaS websites, as it integrates seamlessly into your design and gets attention from visitors.\u00a0<\/li>\n<\/ul>\n\n\n\n<p>If these widgets don\u2019t provide what you need most, don\u2019t worry. AnnounceKit\u2019s <a href=\"https:\/\/announcekit.app\/docs#widget-api\">Widget API<\/a> allows you to create your own custom JavaScript widget.<\/p>\n\n\n\n<p>Whether you plan to use AnnounceKit to build your newsfeed or for its changelog and release notes tools, your goal should be to transmit your messages, announcements, or news to your users. And these plentiful widget types can help you to achieve that.&nbsp;<\/p>\n\n\n\n<p>Why settle for a couple of basic widgets when you can pick (or create) one that best delivers your message and demands attention from your users?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"canny-vs-releasenotes-4\"><strong>Fair and Up-Front Pricing<\/strong><\/h3>\n\n\n\n<p>With all the features AnnounceKit has that Canny doesn\u2019t, would you believe Canny still charges much more for their services? AnnounceKit\u2019s Growth plan is a mere $129 per month, while Canny\u2019s Growth plan is $359 per month \u2014 so you\u2019re paying much more money and getting much less in return.&nbsp;<\/p>\n\n\n\n<p>For big businesses, AnnounceKit offers the Enterprise plan, which starts at $599 per month.Canny doesn\u2019t advertise the price for its biggest package, the Business plan. Why patronize a company that isn\u2019t upfront with their prices from the start?<\/p>\n\n\n\n<p>ReleaseNotes.io plans charge per project per month. Depending on what you\u2019re using it for, that can really add up.<\/p>\n\n\n\n<p>AnnounceKit also offers a <a href=\"https:\/\/announcekit.app\/dashboard\/register\">free 15-day trial<\/a> for all of its plans, allowing you to experience all our features and ensure you love them before you commit.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"canny-vs-releasenotes-5\"><strong>Email Notifications<\/strong><\/h3>\n\n\n\n<p>Another critical point where AnnounceKit may be a better alternative to Canny and ReleaseNotes.io is in support of email notifications. AnnounceKit offers another communication medium for informing your users about announcements, <a href=\"https:\/\/announcekit.app\/use-cases\/product-update-tool\">product updates<\/a>, release notes, or whatever else you may need.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"canny-vs-releasenotes-6\"><strong>JavaScript Framework Support<\/strong><\/h3>\n\n\n\n<p>An open-source community with constantly evolving web technologies means that new tech emerges and becomes popular all the time. At AnnounceKit, one of our goals is to follow these trends and implement them while also developing and improving our brand.<\/p>\n\n\n\n<p>We\u2019ve released modular JavaScript components for the most popular frameworks, <a href=\"https:\/\/announcekit.app\/docs\/vuejs\">VueJS<\/a> and <a href=\"https:\/\/announcekit.app\/docs\/reactjs\">ReactJS<\/a>. These will allow your company to easily integrate AnnounceKit\u2019s in-app notification widgets into your web app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"canny-vs-releasenotes-7\"><strong>Prompt Customer Support<\/strong><\/h3>\n\n\n\n<p>We\u2019re constantly working to improve our product and are also interested in what our customers have to say. If you\u2019re having issues with any component of our software, we want to hear about them and will give you immediate support and feedback.<\/p>\n\n\n\n<p>Our <a href=\"https:\/\/help.announcekit.app\/en\/\">AnnounceKit Help Center<\/a> also contains valuable articles on a variety of topics related to our app that you can use as a resource.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"canny-vs-releasenotes-8\"><strong>Who\u2019s Better in the Battle of Canny vs. ReleaseNotes.io? Who Cares When You Can Choose AnnounceKit Instead!<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/announcekit.app\/\">AnnounceKit<\/a> offers many more features than Canny and ReleaseNotes.io at a great price. So we think it\u2019s the natural choice for your SaaS customer communication needs.<\/p>\n\n\n\n<p>With our quick setup and ease of use, you\u2019ll be testing out our features and integrations in no time. Start a free trial or book a demo today to see how we stack up to our competition.<\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"background-color:#f8fafc;line-height:1.6\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group alignfull\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"180\" src=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2023\/01\/logo.png\" alt=\"\" class=\"wp-image-5433\" style=\"width:151px;height:28px\" srcset=\"https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2023\/01\/logo.png 946w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2023\/01\/logo-300x57.png 300w, https:\/\/announcekit.app\/blog\/wp-content\/uploads\/2023\/01\/logo-768x146.png 768w\" sizes=\"auto, (max-width: 946px) 100vw, 946px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#202642;font-style:normal;font-weight:500\">Quick Setup, Easy to Use, and Many Integrations<\/h3>\n\n\n\n<p class=\"has-text-align-center has-text-color\" style=\"color:#667d9f\">Manage your product announcements from a single place and easily distribute them <br>across multiple channels.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons alignfull is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size\" style=\"font-size:16px\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/announcekit.app\/dashboard\/register\/?utm_source=blog&amp;utm_medium=article&amp;utm_campaign=canny-vs-releasenotes\" style=\"background-color:#3778ff\">TRY IT FOR FREE NOW<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-text-color\" style=\"color:#3778ff;font-size:15px\"><a href=\"https:\/\/announcekit.app\/?utm_source=blog&amp;utm_medium=article&amp;utm_campaign=canny-vs-releasenotes\" data-type=\"URL\" data-id=\"https:\/\/announcekit.app\/?utm_source=blog&amp;utm_medium=article&amp;utm_campaign=saas-onboarding-best-practices\">Go to Website<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SaaS companies need to be hyperaware of customer feedback. Tools such as changelogs, release notes, and others can help with this. But which company gives you the most usable features at the best price? 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